What does MonitorFree actually monitor?

Live CPU, memory, disk usage, load average, and network throughput for every server you add, refreshed on a short interval. Beyond the basics, MonitorFree also tracks listening-port changes, watches files and directories you configure for changes, and runs periodic SMART disk-health checks — plus a root-cause alert timeline that groups related events together instead of flooding you with separate notifications.

How do I install the agent?

Add a server from your dashboard to generate a unique token, then run the one-line install command as root on that server:

curl -fsSL get.monitorfree.com/install.sh | sudo bash -s -- $TOKEN

This installs a lightweight Go binary as a systemd service on Linux and starts sending metrics within seconds. A native Windows agent is also available — the install flow in your dashboard detects or lets you toggle between Linux and Windows and gives you the matching install instructions.

What are the pricing plans?

MonitorFree has a free tier for small setups plus paid plans that scale with your server count and feature needs. Pricing is shown in USD. Since plan pricing can change, see the current numbers on the pricing section of the homepage rather than relying on a number quoted elsewhere.

What are "remote actions"?

Remote actions let you act on a server directly from the dashboard instead of opening a terminal — restarting a service, killing a runaway process, tailing a log, or rebooting the machine. They're limited to a fixed, whitelisted set of operations, every action requires explicit confirmation before it runs, and every requested and completed action is written to an audit trail tied to your account.

Can MonitorFree back up my server?

Yes, on Pro and Business plans. You configure specific files or directories on a server plus your own S3-compatible bucket (AWS S3, Backblaze B2, Wasabi, DigitalOcean Spaces, MinIO, or similar) — the agent tars the paths and uploads directly to that bucket, so your data never passes through MonitorFree's own servers. Backups can run manually or on a daily/weekly schedule, and you can optionally set a "keep last N" limit so older backups are pruned from your bucket automatically instead of piling up forever.

Restoring lets you pick the entire backup or just specific files/folders from it, and you can restore to an alternate path (e.g. /tmp/recovered) instead of overwriting the original location, so you can inspect a restore before committing to it. If a scheduled backup fails, you're notified through the same channels as your alert rules (email, and Telegram/Slack/webhook if configured), so a failure doesn't go unnoticed until you happen to check.

What alert channels are supported?

Email alerts are available on every plan. You can additionally connect Telegram, Slack, or a generic webhook URL to receive alerts wherever your team already works — these integrations are configured by you from the dashboard's alert settings.

How long is my data retained?

Server metrics are kept for a limited history window rather than forever — the exact window depends on your plan, and is shown alongside each plan's features. See our Privacy Policy for the full data retention details.

How do I cancel my subscription?

From your account's billing page, you can cancel at any time. Cancellation stops future renewal charges and your plan stays active through the rest of the period you've already paid for. See our Refund Policy for how cancellation differs from a refund of past charges.

How do I get help or contact support?

Open a support ticket from your dashboard at app.monitorfree.com/support (you'll need to be logged in) — you can attach screenshots or log files, and track replies right in the thread. If you're not logged in yet, create a free account first.